Shipping Policy for Speedyrapic Mountain Bike Store
Effective Date: January 2, 2025
At Speedyrapic Mountain Bike Store, we are dedicated to providing you with fast, reliable shipping to ensure your order arrives on time. This Shipping Policy outlines the details of our shipping process, including available shipping methods, delivery times, and other important information. By placing an order with us, you agree to the terms stated below.
1. Shipping Methods
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping: Typically takes 5-7 business days for domestic orders, depending on the delivery location.
- Expedited Shipping: Faster delivery, usually within 2-3 business days.
- International Shipping: Available for select countries. Delivery times vary based on destination.
Shipping costs are calculated based on the size, weight, and destination of the items in your order. You will see the shipping charges at checkout before completing your purchase.
2. Order Processing Time
Once your order is placed, we aim to process and ship it within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. If there are any delays in processing or shipping your order, we will notify you via email.
3. Shipping Charges
Shipping fees are calculated during checkout based on your order’s size, weight, and delivery location. We strive to offer competitive and transparent shipping rates. Promotions, free shipping offers, or discounts may be applied to your order, as indicated at checkout.
4. Delivery Times
- Domestic Orders: Delivery times vary depending on the shipping method chosen and the delivery location. Please allow 5-7 business days for standard shipping, and 2-3 business days for expedited shipping.
- International Orders: Delivery times for international shipments vary based on the destination and customs processing. Please allow additional time for customs clearance and delivery.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, holidays, and customs processing.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.
6. Shipping Restrictions
We currently ship to most locations within the United States and select international destinations. If we are unable to ship to your location, we will notify you and provide options, including possible refunds.
Certain items may have shipping restrictions based on size, weight, or hazardous materials. If your order includes restricted items, we will contact you with more information.
7. Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete address information. If you need to update your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate changes before shipment.
8. Shipping Delays
While we make every effort to ship your order promptly, delays can occur due to factors such as weather, holidays, or carrier issues. If your order is delayed, we will keep you informed and provide updated delivery estimates as soon as possible.
9. International Shipping and Customs
For international orders, please be aware that your shipment may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges are determined by the destination country and are not included in the price of your order. We recommend that you check with your local customs office for additional information regarding applicable fees.
10. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us immediately at info@speedyrapic.com or (985) 792-4559. We will work with the carrier to resolve the issue and ensure that your order is either replaced or refunded.
11. Return Shipping
If you wish to return your order, please refer to our Refund and Return Policy for detailed instructions on how to return items. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
12. Contact Us
If you have any questions or concerns regarding shipping or your order status, please contact us at:
Speedyrapic Mountain Bike Store
115 Post Oak Dr
Madisonville, Louisiana
Phone: (985) 792-4559
Email: info@speedyrapic.com
Website: speedyrapic.com
We appreciate your business and strive to provide the best shipping experience possible. Thank you for shopping with Speedyrapic Mountain Bike Store!